ZemiTek, LLC is a Woman-Owned, SBA-certified 8(a) Small Disadvantaged Business (SDB) based in the Washington, DC metro area. We have a strong record delivering innovative and high-quality solutions. Since 2007, ZemiTek has provided technical assistance, project management, information technology (IT), knowledge management, monitoring and evaluation, training and learning development, and institutional support services.

Team Credence is a multi-company partnership proudly led by Credence Management Solutions, an industry leading government contractor with a longstanding commitment to USAID and its global health and humanitarian missions. In concert with our small business partners—ZemiTek (8(a), EDWOSB), Claro KC (MOSB), EnCompass (WO), and Global Emergency Group (SB)—Team Credence operates as one team, bringing together exceptional USAID institutional support experience, technical leadership, and an unmatched commitment to BHA and its mission.

USAID’s Bureau for Humanitarian Assistance (USAID/BHA) is the lead federal coordinator for international disaster assistance. USAID/BHA provides and coordinates U.S. Government (USG) international humanitarian assistance to save lives, alleviate human suffering, and reduce the physical, social, and economic impact of rapid and slow-onset disasters by supporting at-risk populations to build stable foundations to withstand humanitarian shocks and stresses. Team Credence, through the Bureau for Humanitarian Assistance Support Contract (BHASC), provides operational and administrative support to provide and coordinate humanitarian assistance and maintain 24/7 response capability.

BHA’s Office of Field and Response Operations (FARO) leads and manages operational assistance and the purchase and delivery of goods and services in response to declared foreign disasters and international humanitarian needs in key functional areas on behalf of the BHA, including supply-chain management, procurement, logistics, oversight, and operational coordination with the U.S. military.

This Education and Enablement Specialist is located within the Response Resources Division (R2D) Personal Experience Training Equipment and Readiness (PETER) Team within FARO. Day-to-day work assignments and oversight are provided by the PETER Team Lead or their designee with formal supervisory and evaluation functions performed by a ZemiTek contract supervisor.

The Education and Enablement Specialist provides a mix of administrative, programmatic, and operational support. The Education and Enablement Specialist will build and maintain platforms for learning, managing PETER team’s training and knowledge management workstreams in order to educate BHA staff and management on the PETER system.

Location: Remote
Position Type: Full-Time
Salary Range: Full salary range for this position is: $100,000.00 - $120,00.00 a year with the starting salary determined based on candidate’s knowledge, skills, experience, and education, in addition to budget availability.

Clearance: Able to obtain a secret level security clearance 

Education and Enablement tasks include and are not limited to:

• Develop curriculum for PETER system staff to onboard new team members.
• Work with the PETER development and knowledge management specialists to ensure continuous learning for the PETER team on new monthly PETER development.
• Coordinate Office Hours, training sessions and learning materials for BHA stakeholders within staff and management both for onboarding and ongoing learning.
• Manage and coordinate training and education requests that come to the PETER team for education support.
• Analyze stakeholder needs in order to develop new education services that meet the user where they are within their response readiness.
• Manage performance data and update relevant databases, trackers and spreadsheets regularly.
• Manage data across multiple systems as required.
• Research means of enhancing and ensuring program and technical skills and expertise to strengthen professional staff response readiness.
• Assist in supporting teams in applying education and enablement principles and best practices.
• At the direction of the PETER Team Lead, assist in execution of long-range plans, goals, and objectives of the Education and Enablement program.
• Develop and support implementation of templates and systems to standardize communication, learning, and capacity development.
• Prepare and report out on the Office and Bureau level learning initiatives.
• Support special projects as assigned.

Minimum Requirements:

• Bachelors degree and (2+) two years experience, or a Masters degree and (0+) zero years of experience, or a High School Diploma and (6+) six years of relevant work experience.

• Must be able to obtain and maintain a US Government issued SECRET level security clearance for the duration of your employment.

Preferred Qualifications and Requirements:

• Prior experience working on content development and/or programs in education, learning, training and/or enablement.
• Have experience in developing training solutions, including but not limited to presentations, user-guides, job aids and multimedia content.
• Have strong organizational skills and exceptional attention to detail with the ability to prioritize tasks, manage completing deadlines and follow up to completion in a fast-paced environment.
• Have experience in working independently as well as part of a team.
• Possess excellent oral and written communication skills.
• Have strong working knowledge of Microsoft Office and Google Suite.
• Be flexible and adaptable to changing circumstances.
• Possess excellent judgment including being reliable and willing to go the extra mile.
• Work well with others to ensure that tasks are completed well and on time.
• Be able to problem-solve and think critically.

• Ph.D. or equivalent doctoral degree with a minimum of one (1) year experience; Master’s degree or equivalent graduate degree with a minimum of three (3) years of professional experience, OR Bachelor’s degree and a minimum of five (5) years of professional experience, OR High School diploma or equivalent with a minimum of nine (9) years of relevant professional experience.

ZemiTek is an equal opportunity employer where an applicant’s qualifications are considered for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or expression, national origin, genetic information, veteran status, disability, or any other basis prohibited by law.

ZemiTek is committed to the full inclusion of all qualified individuals. As part of this commitment, ZemiTek will ensure that persons with disabilities are provided reasonable accommodations. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@zemitek.com.

ZemiTek embraces diversity, equity, and inclusion and strives to build and maintain a safe environment where we celebrate diverse backgrounds, treat everyone with respect, and value the unique lived experiences each person brings based on their race, ethnicity, sexual orientation, gender identity, religion, disability, military or veteran status, national origin, age, marital status or family status and related conditions.